Washing Machine Does Not Drain With Error E20

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Have you a problem with the washing machine drain? with a display error message E20. So in this article, we will discuss the error e20 code on the washing machine


  • Washing machine displays error message E20, E21 or C2 emits 2 beeps or 2 flashes. It indicates pumping problems.
  • Washing machine does not drain
  • The drum does not turn
  • The appliance makes an unusual noise because of the blockage of the drain pump

On the washing machine that has a display, e20 error code is seen, while the washing machine that does not have display shows blinking on the start light, blinking red lights 2 times then silence while then blinking again 2 times.

The steps to repair the washing machine with error code e20 are as follows:

If we read the manual of the washing machine, then this damage indicates a delay in filling water, so first consider the condition of the water pump used.

If the water pump is confirmed to be working, pay attention to the tap cover. Make sure the tap cover is open.

At the engine inlet hose section there is a filter gauze, open the engine inlet hose and by using pliers, pull out the filter gauze, usually, there is a lot of dirt then clean it using an old toothbrush.

If the water still does not flow, the possibility of damage to the water palp that is not working perfectly.

Remove the water palp and then measure it using the directed avometer to measure the resistance. Usually ranges from 5 to 10 ohms.

measure the Water Valve

If it is not measured, it is likely that the water palp has been damaged, in this case, the water palp must be replaced. Usually, after being replaced by this water palp, the machine can work normally again. In exceptional cases and rarely happens is damage to the washing machine’s motherboard.


  • Front loader washing machine (integrated and freestanding)
  • Top loader washing machine
  • Washer dryer


washing machine e20 error code

1. Ensure the drain hose is in the correct position

The drain hose should extend no more than 10 cm down into the drain.

Refer to the installation instructions in your user manual or separate installation leaflet supplied with your appliance. Download user manual.

2. Ensure correct drain height.

The height of the drain must be no more than 100 cm and no less than 60 cm above the base of the machine or as shown in the user manual.

Refer to the installation instructions in your user manual or separate installation leaflet supplied with your appliance.

3. Clean the pump and filter.

Clean the pump and fluff filter, including the pump blade (if the pump blade is visible, rotate it with a pencil, and refit the filter). Then start a hot wash without adding any soap powder to clean out the drainage system.

sometimes, error code e20 because of Filthy filter.

For detailed procedure refer to the user manual supplied with your appliance.

4. Check for a blocked drain.

Check the hose connected to the sink trap, and check if the sink is draining normally to rule out the blockage.

Check whether the drains are draining satisfactorily. Try a wash with the drain hose in a bowl or sink.

5. Check the drainage hose for possible kink or twist.

Kink or twist in the drain hose may prevent the water from flowing through the hose. You can check it behind the machine.

6. Use less soap powder.

When a lot of soap powder is used or a lot of foam is produced, the level system can get blocked by foam.

You can fix this by switching off the machine and shaking the drum forwards and backward several times. Clean the drain pump/filter and then run a hot wash without any soap powder.

7. Switch off the power to the washing machine.

The problem may be solved by switching off the power to the washing machine for about 1-2 hours and then starting a wash cycle again.

If the pump has been blocked, a bimetal fuse will switch off the pump. When the pump has cooled down, it should work normally.

8. Contact an Authorised Service Center.

If the above suggestions did not solve the problem, we recommend requesting a visit by a service engineer.

Make a note of the reported error code and quote it when you request an engineer. This will not solve your problem, but it will help our engineer identify the cause of the problem.

Warning: We do not recommend using the appliance until the problem has been completely fixed. Unplug the appliance and do not plug it in again until you are certain that it is OK to do so.

That’s how to fix the washing machine with e20 error code, hopefully it’s useful

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